When is my payment due?
Check the Bursar’s Website to obtain information on due dates, payment options and other miscellaneous information.
How do I get access to my student’s account?
You may call the Bursar’s Office, 502-852-6504, you will need your student’s ID number and 6 digit numeric PIN your student has set in ULINK. Instructions to Set-up a UofL PIN. The student account can also be viewed 24-7 in ULINK. If visiting our office without your student present, you will need their student ID and PIN to obtain information about their account.
Important: Due to the Federal Privacy Laws the University may not answer questions about a student's account without that student's PIN number. The PIN must be provided with any form of communication: phone, email or in person.
How will I be notified when a payment is due?
New students will receive a paper bill, prior to the start of their first semester, at the student's mailing address on file. After their first semester, email notices will be sent to their UofL cardmail account notifying them that charges are due. If a parent would like an email sent to their account, they will need to be set up as an “Authorized Payer”.
What is an Authorized Payer and how do I set up this option?
An Authorized Payer is someone who can receive electronic billing notifications at the same time the student is notified. This allows a student to notify another person, who may be making a payment, of account information and due dates to avoid late charges. The student must authorize this via their ULINK account under the “Authorized Payer” process.
- Logon to ULINK.
- Select the "Student Services" tab.
- Under “Tuition-Fees-Payment Options”Select “Authorized Payer”
- Select “Add an Email Address”
From the drop down box, select "SF-Payer" - Enter Email Address
- Select Save
STUDENT RECREATION FEE
What is this fee?The Student Recreation Fee was approved by theStudent Government Association and isapplied to every student admitted into a program beginning in the Fall 2011.
Can this fee be waived? No, this fee cannot be appealed or waived.
Who do I speak to about more information about this fee? The Intramural Office at (502) 852-6707 or in the SAC Suite E102.
PRIMARY CARE HEALTH FEE
What is this fee? The Primary Care Health Fee provides a safety net for all uninsured students but is NOT a substitute for health insurance. Additional Information about the Primary CareHealth Fee.
Can this fee be waived? Yes. Log into your ULink account, under the CAMPUS HEALTH section click on “Waive Primary Care Health Fee.” Fill in the information and check the acknowledgement at the bottom of the form. Click on the submit button. You will receive an email confirming the receipt of your waiver request. Please allow 48-72 hours for your account to be adjusted. Additional information about waiving the Primary Care Health Fee.
BELKNAP COMMUTER MEAL PLAN
What is this fee? Students that are enrolled in 9 or more on-campus credit hours and do not reside in on-campus housing are assessed the $175.00 commuter meal plan fee.
Can I appeal to have this fee waived? Yes. Review the Meal Plan Waiver Policy and complete the appeal form.
Information onall available meal plans.
I cannot pay my student’s bill in full, how do I set up a payment plan for the balance owed?
Payment plans are available online. Once the payment plan is completed online, the form should be printed, signed by the STUDENT, and delivered to the Bursar’s Office.
University of Louisville, Bursar's Office
Houchens Bldg., Room 101
Louisville, Ky. 40292
If payment is made online, the down payment will need to be paid prior to turning in the payment plan form. If paying with cash or check in our office, the down payment will need to be paid upon receipt of the payment plan form.
When will I receive my student’s 1098-T tax form?
The 1098-T is mailed to the student’s mailing address on file by January 31st of each year. The forms can also be viewed on the student’s ULINK account under > student services > View 1098-T. Or access the 1098t website.
I have paid my student’s bill and they have now dropped a class, how will I get my refund?
If the account was paid by credit or debit card the refund will go back to that card account. All other refunds are sent to the student’s Higher One account, whichever option they have elected: to open a checking account with Higher One or have the money ACH deposited to another account. The refund will not be sent to the parent unless the student hsa opted to have the parent's banking account information linked to the ACH deposit through Higher One.
